Need help? We're here for you
Our support team is available 24/7 to assist you with any technical questions or issues you may have.
Contact Information
Address
1234 Rue Sainte-Catherine
Montreal, QC H3B 1A4
Phone Numbers
+1 (514) 555-0123
+56 9 5555 0123
support@orongohosting.com
sales@orongohosting.com
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Frequently Asked Questions
How can I view my billing?
To view your billing, follow these steps:
1. Log in to your Control Panel
2. Go to the 'Billing' section
3. Here you'll find a complete history of your invoices
4. You can download each invoice in PDF format
5. You can also set up payment reminders
How do I create an email account?
To create an email account:
1. Access your cPanel
2. Look for the 'Email' section
3. Click on 'Email Accounts'
4. Select 'Create Account'
5. Fill in the required fields (username and password)
6. Configure storage space
7. Save changes
How do I contact technical support?
You have several options to contact support:
1. 24/7 Live chat on our website
2. Ticket system in Control Panel
3. Email to support@orongowebhosting.com
4. Phone for urgent cases
5. Knowledge base for immediate solutions
How do I restore a backup?
To restore a backup:
1. Access your cPanel
2. Look for 'Backups' or 'JetBackup'
3. Select the type of restoration (full or partial)
4. Choose the backup date you want to restore
5. Select the items to restore
6. Confirm the restoration
7. Wait for the process to complete
How do I install WordPress?
Installing WordPress is simple:
1. Access your cPanel
2. Look for 'Softaculous' or 'App Installer'
3. Select WordPress
4. Choose installation domain
5. Configure site name and admin credentials
6. Select initial theme and plugins
7. Click 'Install'
Need more information? Check our extensive knowledge base
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